AI vs. Automation: What’s the Difference and Why It Matters?
Quick Summary: While often used interchangeably, AI and automation are distinct. Automation follows fixed, predefined rules to execute repetitive tasks, whereas Artificial Intelligence (AI) simulates human intelligence to learn, adapt, and make complex decisions. Artificial Intelligence (AI) and automation are often used interchangeably, but they are fundamentally different technologies. While both aim to improve efficiency, they operate in distinct ways and have unique applications. Understanding the difference is crucial for anyone who wants to leverage technology effectively in our rapidly evolving digital landscape. Understanding Automation: The Rule-Follower Automation refers to the use of technology to perform repetitive tasks with minimal human intervention. It follows fixed, predefined rules . If the process changes even slightly, the automation typically fails. Key Examples: Manufacturing robots, simple email auto-responders, and basic customer service bots (...